Privacy Policy
PLUTUSIND INFOLINE PVT LTD
Privacy Policy We, PLUTUSIND INFOLINE PVT LIMITED (hereinafter referred to as the "Company") having its registered office at 9 NETAJI SUBHASH MARG DARYA GANJ New Delhi (Delhi) - 110002 (India), represented by its members, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives,administrators, permitted successors and assigns. The creator of this Privacy Policy ensures steady commitment to Your privacy with regard to the protection of your invaluable information. This privacy policy contains information about an online website called www.refrigerationhub.com (hereinafter collectively referred to as the "Website"). In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used. This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018 and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at helpdesk@refrigerationhub.com/webmail. ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER.NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
1. DEFINITIONS
a. "We", "Our", and "Us" shall mean and refer to the creators of this privacy policy.
b. "You", "Your", "Yourself" and "User" shall mean and refer to natural and legal individuals who use the Website.
c. "Personal Information" shall mean and refer to any personally identifiable information that We may collect from You. For removal of any doubts, please refer to Clause 2.
d. "Third Parties" refer to any website, company or individual apart from the User and the creator of this Website.
2. INFORMATION WE COLLECT We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
a. Personal data such as, but not limited to, Name, Location, Password, Email ID, Mobile Number, etc.
b. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. [This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer browser information,and other information associated with your interaction with the Site. This privacy policy also applies to data we collect from users who are not registered as members of this site,including, but not limited to, browsing behaviour, pages viewed etc. We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including: a. To enable the provision of services opted for by you. b. To communicate necessary account and service related information from time to time.
c. To allow you to receive quality customer care services.
d. To comply with applicable laws, rules and regulations Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for service improvement, but shall immediately delete all such information upon withdrawal of your consent for the same through our "unsubscribe" button or through an email to be sent to helpdesk@refrigerationhub.com . We collect and store your search details on the Website, including Your search history, the usage of the Website and the features and time You have used the Website for. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use. We shall collect and store all such information in our internal Company servers for a finite period time, as long as you are a User of the Website, and shall immediately delete all such information upon expiry of your Usership. We shall also delete all aforementioned communication upon withdrawal of Usership of any single Party to the communication. The Company will not use your financial information for any purpose other than to complete a transaction with you. To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Website. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may has been compromised. At every stage prior to, during or after information collection, you have the right to access all personally identifiable information provided, rectify or alter all personally identifiable information provided, restrict the level of information to be retained as per your sole discretion and object to the retention, use and potential disclosure of the personally identifiable information.
3. OUR USE OF YOUR INFORMATION The information provided by You shall be used to
a. Contact You when necessary and is also used for targeted marketing campaigns i.e. email marketing, remarketing ,look alike campaigns etc., to conduct surveys, learn more about You by linking Your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers.
b. Improve and develop new products, services, and features.
c. Analyze purchase, usage and traffic data. For more details about the nature of such communications, please refer to our Terms of Service. Further, Your personal data and Sensitive Personal data may be collected and stored by Us for internal record. We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information. We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our website so that we can improve it and cater personalized content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending fulfilment of which you shall not be mandated to disclose any information whatsoever. We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.